You and I are
lucky -- we live in a world rich in possibilities. Besides being
able to select from an unlimited variety of occupations, we also
have the right to find happiness in our daily work.
Naturally,
everyone has a different definition of job satisfaction. For
example, the job that seems fine to you may not be of much
interest your best friend, and vice versa.
The fact that you
live in a free society gives you the privilege to decide your own
fate. You have as much power in determining where you work as you
do in selecting a spouse, a home, a car, or a pet. Your choice of
jobs really depends on how much you want to shape your career, and
how much effort you’re willing to spend to make the necessary
improvements in your life.
If you’re
considering a job change, it’s probably for one of three
reasons:
[1]
Personal -- You want to change your relationships with
others. For example, you may have discovered that you’re
incompatible with the people in your company. Perhaps they
have different interests than you; or they communicate
differently or have different educational backgrounds.
[2]
Professional -- You’ve determined the need to advance your
career. For example, you’ve found that you won’t reach
your professional or technical goals at your present
company; or that your advancement is being blocked by
someone who’s more senior or more politically oriented; or
that you’re not getting the recognition you deserve; or
that you and your company are growing in different
directions; or that you’re not being challenged
technically; or you’re not being given the skills you need
to compete for employment in the future. Or you’ve simply
lost interest in your assigned tasks.
[3]
Situational -- Your dissatisfaction has nothing to do with
personal relationships or career development; it’s tied to
a certain set of circumstances. Maybe you’re commuting too
far from home each day, or you’re working too many hours,
or you’re under too much stress; or you want to relocate
to another city (or stay where you are rather than be
transferred).
Whatever your
personal, professional, or situational reasons may be, you’re
motivated by the desire to improve your level of job satisfaction
and make a change.
A few years ago,
when I packed up my bags and moved from Los Angeles to Cincinnati,
my decision had nothing to do with my career or the people I was
working with. My dissatisfaction was purely situational. I wanted
to trade a high-stress, long-commute, manic routine for a more
livable, slower-paced lifestyle. (And by making the change, I
became a statistic in a larger demographic trend.)
The Complete Job
Description
In order to
translate your needs into results, let’s begin by evaluating
your present position -- it’s the first step in any job change.
You’d be
surprised how many people are unclear about what they actually do
for a living, and the way their jobs make them feel.
For example,
whenever I interview a candidate, the first thing I ask for is a
complete job description.
"So tell me,
Bonnie, " I begin. "What is it that you do at your
present company?"
"Gee, Bill,
I thought I told you already. I’m a systems analyst."
"All right,
fair enough," I reply. "But would you please describe to
me in detail the following two things:
[1] What
are your daily activities? That is, how do you spend your
time during a typical day; and
[2] What
are the measurable results your company expects from these
activities? In other words, how does your supervisor know
when you’re doing a good job?"
Often, I discover
that people are hard pressed to come up with solid answers about
the specific nature of their work. They’re not exactly sure
about their job responsibilities, and their lack of focus results
in stress or counter-productivity.
While a little
bit of stress may is natural in any job, a steady diet of it can
destroy your incentive to work. In fact, a recent study indicates
a direct correlation between a person’s lack of task clarity and
their level of job dissatisfaction.
Try this
exercise: On a sheet of paper, write a complete, current job
description in which you list your daily activities and their
expected, measurable results. This exercise will not only help you
clarify your own perception of your work; it’ll be useful later
on when you begin to construct a resume and communicate to others
exactly what you’ve done.
The Positive Power
of Values
Once you’ve
described all the facets of your job, the next step is to
understand the relationship between what you do and the way you
feel.
I use the term values
as a descriptor of personal priorities; as a yardstick to help
you:
•
Understand what types of work-related activities you really
enjoy;
• Determine
which goals or accomplishments are important to you and give
you a feeling of satisfaction; and
• Evaluate
whether your personal priorities are in balance, or in harmony
with your job situation.
Although it’s
fairly simple to decipher which daily tasks you really enjoy, the
task of scrutinizing your personal priorities can be tricky.
That’s because there are often factors unrelated to your job
that can come into play.
To demonstrate
the importance of values in our decision-making process, consider
the following:
• I
witnessed a job-seeker turn down a position because he was an
amateur athlete and he didn’t like the air quality where my
client company was located.
• Not long
ago, I placed a candidate who was a long distance runner. He
took the position largely because his new boss was also a
runner, and would understand his need to take off work twice a
year to run the New York City and Boston marathons.
• I
arranged for an engineer to take a job with a company that
offered him a demotion, since being highly visible within his
current employer’s department made him feel uncomfortable.
• I helped
a radar engineer change to a lower paying job. The reason? The
engineer was a member of the 1988 Olympic rowing team, and the
new company was near a river.
• I once
found an excellent job for a chemist who was also an avid
taxidermist. At the last minute, the chemist turned down the
job, which would have required his relocation from Utah to
northern California. The chemist explained that the climate in
California was unsuitable for stuffing ducks.
Later, I
discovered the duck-stuffer’s true reason for turning down the
new job. He had a hometown mistress, and he couldn’t convince
her to relocate to California with him.
The point is, we
all have highly personal motivations which guide our career
choices.
The Job
Description Makeover
Now that you know
how to clearly define your values, the next step is to describe
the changes you’d like to make in your new job.
To illustrate,
listen to the way Pat, Craig, and Neil talk about their respective
situations, and how they take their values into consideration:
Pat:
"I want to have more autonomy where I work. That would
mean having a flexible schedule, working different hours
each day at my discretion, without having to ask permission.
I’d be able to leave early on Thursdays to take my
daughter to her acting class, and in return, I’d be
willing to spend several hours working at home during the
evening and on weekends. With my personal computer, I’d
have access by modem to the database in my department, and
I’d be able to make a significant contribution to the
workload, any time, day or night. Most importantly, I’d be
evaluated solely on my performance, not by the number of
hours I’ve punched on a clock."
Craig:
"I’d prefer to work closer to my home. I didn’t
think the amount of time I spent commuting was very
important when I joined the company two years ago, but now
it really wears on me to sit for an hour a day in traffic.
It’s not only nerve-wracking to deal with all the crazy
people on the freeway; I could be using the commuting time
to be with my family. The reduction of stress would improve
my attitude, and give me a higher quality of life. If I
could find a job similar to what I have now within a few
minutes of home, that would make me happy."
Neil: "I’m
interested in my own career advancement. If I stay at this
company too much longer, I’ll work myself into a corner
technically and never achieve my potential. The people here
are nice, but I don’t share their ‘lifer’ mentality.
Look at Ed, my boss. He’s been here 17 years, and although
he’s a really solid engineer, he’s not familiar with any
of the latest advancements in technology. He’d have a hard
time finding another job in this market, and it makes me
worried, knowing I might someday be in his situation.
Besides, I won’t be promoted until Ed retires. So I’d
better leave soon, while I’m still attractive to other
companies. That would give me the salary increase I deserve
and the opportunity to learn new skills with people who are
upwardly mobile and aggressive like myself."
Now it’s your
turn. As any advocate of goal-setting will tell you, the more
specifically you’re able to communicate what you’re looking
for, the faster you’ll be able to get what you want.
Naturally,
you’ll want to be realistic with your expectations, and think
like a grown-up when considering your gripes. I’ll never forget
Barry, an engineering candidate I interviewed a few years back,
who came into my office with a suicidal look in his eyes.
"Bill,
you’ve really got to help me," he moaned. "My job is
ruining my life."
"Your
situation sounds pretty serious," I replied in my most
empathic tone. "How long have you felt this way?"
"Gosh, I
don’t know, but I’ve got to make a change. My personal life is
awful."
"How do you
mean, Barry?" I asked.
"I mean
I’m never at home, and don’t have any time to spend with my
wife and kids. My company makes me travel constantly."
"Well, I can
see how that might make you feel torn between your work and your
home life. What can I do to help you?"
"See if you
can get me a job where I don’t have to travel all the time. I
just can’t stand the separation from my family," he
pleaded.
My heart went out
to him. "Sure, Barry, anything to help. But first tell me
something. Exactly how often is your company making you
travel?"
"Oh, it’s
terrible," he cried. "They make me stay overnight in a
hotel at least one night every three months!"
Your Job Changing
Strategy
Someone recently
asked me whether I helped people get "better" jobs or
jobs that made them happier.
My answer was
that the two were the same.
Of course, if you
were to look at your career from a purely strategic point of view,
I could give you four good reasons why it makes sense to change
jobs within the same or similar industry three times during your
first ten years of employment:
[1]
Changing jobs gives you a broader base of experience: After
about three years, you’ve learned most of what you’re
going to know about how to do your job. Therefore, over a
ten year period, you gain more experience from "three
times 90 percent" than "one times 100
percent."
[2] A more
varied background creates a greater demand for your skills:
Depth of experience means you’re more valuable to a larger
number of employers. You’re not only familiar with your
current company’s product, service, procedures, quality
programs, inventory system, and so forth; you bring with you
the expertise you’ve gained from your prior employment
with other companies.
[3] A job
change results in an accelerated promotion cycle: Each time
you make a change, you bump up a notch on the promotion
ladder. You jump, for example, from project engineer to
senior project engineer; or national sales manager to vice
president of sales and marketing.
[4] More
responsibility leads to greater earning power: A promotion
is usually accompanied by a salary increase. And since
you’re being promoted faster, your salary grows at a
quicker pace, sort of like compounding the interest you’d
earn on a certificate of deposit.
Many people view
a job change as a way of promoting themselves to a better
position. In most cases, I would agree.
However, you
should always be sure your new job offers you the means to satisfy
your values. While there’s no denying the strategic virtues of
selective job changing for the purpose of career leverage, you
want to make sure the path you take will lead you where you really
want to go.
For instance, I
see no reason to make a job change for more money if it’ll make
you unhappy to the point of distraction. Not long ago, I placed a
project engineer with a company that offered him a $47,000 a year
job. Later, he told me that the same day he agreed to go to work
for my client, he’d turned down an offer of $83,200 with another
company. The reason? The higher offer was for a consulting
position with an aerospace company in Detroit -- a job that would
have taken him down a road he felt was a dead end.
To me, the
"best" job is one in which your values are being
satisfied most effectively. If career growth and advancement are
your primary goals, and they’re represented by how much you
earn, then the job that pays the most money is the
"better" job.
Your
responsibility when contemplating a change is to evaluate what’s
most important to you. Whether you focus on a single aspect of
your job (like Pat, Craig, and Neil did), or on the overall nature
of the job you’d like to improve,
The more clearly
you connect your values with your work, the greater the potential
for job satisfaction.