Associate Network Administrator

Join the Team as a Associate Network Administrator!

 Location: Wadsworth, OH
In-Office Requirement: Minimum of 3 days per week
Please Note: Relocation assistance is not available for this position

Own your future at Cornwell Quality Tools!

As part of an Employee-Owned company, you benefit directly from your effort and our success. Join the Cornwell Quality Tools Family where your talent and contributions are rewarded every day! For over 100 years, Cornwell Quality Tools has been the trusted choice of professionals worldwide, delivering top-tier tools and unrivaled quality. Learn more here at www.cornwelltools.com.

What’s in it for you:
• Top-tier Medical Plan with some of the lowest premiums in the area.
• Affordable Dental and Vision coverage.
• Employee Stock Ownership Program (ESOP) — share in the company's yearly profits.
• Life Insurance and Accidental Death & Dismemberment (AD&D) coverage.
• Disability Insurance.
• Employee Assistance Program
• 401(k) eligibility.
• Employee Recognition Meals, Family Summer Picnic, and many other fun events!

Your Role:
• Maintain networks (WAN, LAN, WiFi and VPN).
• Maintain IT system(s) integrity.
• Monitor daily systems operation (including reliable systems backups).
• Maintain phone systems.
• Improve system performance.
• Manage users and permissions including onboarding and offboarding.
• Make system documentation available.
• Setup and deployment of Hardware Tech Package for new Franchisees.
• Provide franchisee hardware support.
• Expected to offer support to IT teams and end-users for the following desktop applications and operating systems currently in place:
o Windows OS 10 to current
o Adobe applications
o VPN Client
o RDS connections
o Network Printers
o Ring Central
o Office 365 email and applications
o On Base
o NLS
• Responsible for first level server and network infrastructure support. Technologies include:
o Windows Server 2003 to current
o SQL Server 2000 to current
o RDS
o Cisco switches, routers and WiFi systems
• Responsible for on-call and remote site support (may include some travel).
• Performs other duties as assigned.

What we’re looking for:
• High School Diploma / GED.
• Minimum of 1 year experience performing similar duties as described above.
• Knowledge of information security for end-user, data and network infrastructure.
• Strong problem-solving and troubleshooting skills.
• Effective communication skills, written and verbal.
• Experience with hardware and software configuration for desktop, server and network infrastructure.

Equal Employment Opportunity Employer and Provider of Services