Helpdesk Technician
New River Valley Community Services
Full-time
On-site
Blacksburg, Virginia, United States
Helpdesk Support Positions
Description
NRVCS has an opening in our IT Department, and we are looking for a Help Desk Technician I! We rely on our IT Team to ensure we have the tools necessary to perform our jobs, and help our community. This full-time position is responsible for providing telephone, email and walk-in support to agency employees in the use of agency technology. You will be subject to our competitive benefits package, generous PTO and a VRS membership. Come join the team and help us make the NRV a better place for everyone!
Starting Salary: $38,815-Depending on Experience
Education/Experience Required:
- At least two years of relevant experience OR a combination of experience, education/training in lieu of degree.
- Experience with Active Directory and Network Administration or other enterprise level of support.
- Associate's Degree in Computer Science or Management Information Science is preferred.
Additional compensation will be considered for any new employees who speak multiple languages