IT Helpdesk Intern
Serigraph
Internship
On-site
West Bend, Wisconsin, United States
Helpdesk Support Positions
Flexible Hours - Up to 40 Hours per Week
Are you pursuing a career in IT and looking for hands-on experience in a dynamic technical environment? Serigraph is seeking an IT Helpdesk Intern to join our Information Systems team. In this role, you’ll support our internal users with technical issues, assist with hardware setups, and help maintain our secure IT environment, all while learning from experienced professionals.
This position offers flexible hours to fit your school schedule and the opportunity to contribute meaningfully to real-world IT operations.
IT Helpdesk Intern Responsibilities -
- Provide end-user support and ensure timely resolution of technical issues.
- Level one support, escalates issues when needed
- Assist with troubleshooting hardware, software, network, printers, and phone problems.
- Assist with installing, configuring, and securing Microsoft Windows systems.
- Support deployment of new computers, peripherals, printers, and equipment.
- Set up and maintain hardware, including traveling to operational areas on the floor.
- Ensure all environmental practices, policies, and requirements are followed.
- Handle and dispose of materials according to appropriate procedures.
- Ensure environmental practices and materials are managed and disposed of followingappropriate procedures.
- Support Serigraph’s current quality business system and utilize SPECS, the Serigraph quality manual.
- Perform other duties as assigned.
What we are looking for in an IT Helpdesk Intern -
- Foundational IT support knowledge, including hardware/software troubleshooting and basic networking.
- Currently enrolled in an IT or related degree program (associate or higher), or completing equivalent helpdesk training.
If you're ready to build real-world IT skills, support a growing team, and contribute to meaningful technical projects, all while maintaining a flexible schedule that supports your education, we’d love to hear from you.
Apply today and take the first step toward a rewarding career in IT at Serigraph.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages
Access to earned wages before the scheduled payday
Paid time off, 10 paid holidays, and a vacation buy/sell program
Free onsite healthcare and telemedicine including COVID testing
Full benefits package including health, dental, vision, disability, and life insurance
401(k) eligibility on day one
Free onsite fitness facility and walking trails
Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*