Junior Systems Administrator

About the Role 

We’re looking for a Junior Systems Administrator to join our IT team and help keep MediaLab running smoothly. You’ll provide day-to-day support for employees, assist with systems administration, and contribute to infrastructure projects. This is a hands-on role where you’ll gain exposure to a wide range of IT environments, from workstation builds to server and network management. 

MediaLab maintains a fully remote workforce. However, this role requires the Junior Systems Administrator to live within commuting distance of our datacenter and Print locations, as you will occasionally need to be on-site for tasks such as server or workstation configuration. Typical site visits are once or twice per week.

This position is a great fit for someone with a foundation in IT support who’s eager to deepen their skills and grow in systems administration—whether you’re early in your IT career or making a career change into technology. 

What You’ll Do 

• Provide daily IT support for employees (hardware, software, accounts). 

• Help monitor, troubleshoot, and maintain servers, workstations, and networks. 

• Support backups, updates, and patch management. 

• Manage support tickets and escalate as needed. 

• Assist with IT projects, including: 

• • Workstation builds and deployments. 

• • Render farm management and maintenance. 

• • VPN configuration and management. 

• • Infrastructure and security improvements. 

What We’re Looking For 

• Approximately 1–2 years of IT support or systems administration experience, or equivalent technical exposure. 

• Familiarity with Windows desktop and server environments (basic troubleshooting, configuration, patching). 

• Basic networking knowledge (VPN, firewalls, switches, TCP/IP fundamentals). 

• Comfort with ticketing systems, remote support tools, and asset management. 

• Strong problem-solving skills and eagerness to learn. 

• Excellent communication and interpersonal skills. 

• Ability to work independently and as part of a team, with strong attention to detail. 

• Proximity to our datacenter located in Temple Terrace, FL 33637. 

Preferred but not  

• Exposure to virtualization (VMware, Hyper-V), cloud services (Azure, Microsoft 365), or scripting (PowerShell/Python). 

• Experience with MSPs, datacenter operations, or render farms. 

• IT certifications such as CompTIA A+/Network+ or Microsoft certifications. 

Reporting Structure 

You’ll report to the Lead Systems Administrator, under the oversight of the Vice President of Technology. 

Why Join Us 

This role offers hands-on experience with enterprise-level IT systems, opportunities for professional development, and the chance to learn from a supportive IT team and partners. 

Work Environment:

• This position requires working at a computer, workstation, sitting or standing for long periods of time, in a home office, server environment or office environment routinely using a mouse, keyboard and monitors.
• Work in person in our Temple Terrace and Lutz, FL locations are required as needed for IT and Server Support.
• The nature of this position is an "On Call" position, that may work outside of normal business hours to support domestic and global teams.

For further insight into our company and culture, visit: www.medialab3dsolutions.com  

NOTICE TO ALL APPLICANTS- MediaLab 3D Solutions participates in E-Verify.

• E-Verify is a web-based system operated by the U.S. Department of Homeland Security (DHS) that helps participating employers confirm workers are eligible for employment in the United States.
• The system cross-checks an employee’s I-9 information against records in the DHS and Social Security Administration databases to verify the individual’s identity and employability status.

For more information, review the two postings below for E-Verify participants:

1. The E-Verify poster (issued by the DHS), and
2.The Right to Work poster (issued by the Department of Justice).