System Administrator

Company Description

At Heartland REMC, we’re more than just a utility provider — we’re a trusted neighbor and dedicated partner in the communities we serve. As a locally owned electric cooperative, our mission is to deliver safe, reliable, and affordable power to homes and businesses across Wabash, Wells, Huntington, parts of southwest Allen, and fringe areas of Whitley, Grant, and Adams counties.

With over 2,300 miles of power line and more than 15,000 members, we’re proud to support the people who power our region. From our offices in Markle and Wabash, Indiana, our team works together to keep the lights on and the energy flowing — guided by a strong sense of purpose and a genuine commitment to service.

At Heartland REMC, our board of directors provides vision and leadership, but it’s our employees who make it all happen. We believe in cultivating a positive and supportive workplace where innovation is encouraged, professional growth is celebrated, and every role plays an essential part in our success.

Job Description

As a Systems Administrator, you will ensure our computer systems are well-maintained and optimized for performance under the direction of the IT Manager. Duties include but are not limited to software configurations, performance monitoring, general break/fix duties and other items as directed by the IT Manager and other management.

Responsibilities 

• Monitor system performance and troubleshoot issues.
• Collaborate with the IT team to develop and implement new technologies.
• Provide technical support to our staff and end-users for Meridian, Futura and Aclara needs
• Maintain existing applications and systems.
• Manage / update system documentation, such as configurations, policies, and procedures.
• Manage third party relationships with SEDC, Milsoft and other vendors.
• Attend training and conferences as designated by IT Management
• Maintain accurate change records and documentation on work performed.
• Assist employees with system needs in a timely and courteous manner.
• Other items as directed by management.

Qualifications

• Associate or bachelor’s degree preferred or 5+ years’ experience in IT.
• Proven experience as a System Administrator, with at least [5] years of experience.
• Strong knowledge of Microsoft and Linux operating systems.
• Database experience is a plus (SQL, Oracle)
• Tableau experience is a plus
• Strong communication skills with vendors and relationship management with vendors
• Prompt and courteous support for employees / board of directors on needs
• Strong problem-solving and analytical skills.
• Strong teamwork abilities are a must.

Additional Information

What is in it for you:

•   Family oriented workplace
•   Medical, Dental, and Vision insurance
•   Life Insurance
•   Short-term Disability Insurance
•   Long-term Disability Insurance
•   Sick Leave and PTO
•   Fully funded Pension
•   Traditional 401K and Roth 401K program with a company match
•   11 paid holidays

No phone calls please.