System Administrator
Convergent Dental
Full-time
On-site
Waltham, Massachusetts, United States
Systems Administrator Positions
About the Role:
We are seeking a proactive and personable Systems Administrator to support our dynamic team be onsite at our Corporate Headquarters in Waltham, MA and ensures seamless IT operations across the organization. As our Systems Administrator, you’ll be the go-to expert for desktop support, systems management, and IT troubleshooting. You’ll manage user accounts, devices, and software tools, while helping onboard new employees and maintain system security and performance. This role reports to the Senior Director of IT and plays a key part in keeping our tech environment running smoothly.
What You'll Do:
We are seeking a proactive and personable Systems Administrator to support our dynamic team be onsite at our Corporate Headquarters in Waltham, MA and ensures seamless IT operations across the organization. As our Systems Administrator, you’ll be the go-to expert for desktop support, systems management, and IT troubleshooting. You’ll manage user accounts, devices, and software tools, while helping onboard new employees and maintain system security and performance. This role reports to the Senior Director of IT and plays a key part in keeping our tech environment running smoothly.
What You'll Do:
- Provide timely desktop support for all onsite and remote employees
- Manage IT tickets, onboarding, hardware/software setup, and account creation
- Administer Microsoft 365, Intune, Active Directory, and network systems
- Maintain backups, inventory, and device lifecycle (upgrades/replacements)
- Ensure timely updates, patches, and collaborate on IT projects
- Support AV systems and troubleshoot hardware issues
What You Bring:
- 2–4 years of IT support experience
- Strong troubleshooting skills across hardware, software, and networking
- Proficiency in Microsoft 365, Intune, Active Directory, and remote support tools
- Familiarity with cybersecurity tools (EDR/MDR), scripting (PowerShell), and cloud platforms (Azure/AWS) is a plus
- Excellent communication, teamwork and problem solving skills
- A commitment to quality and dependability, with a strong work ethic to deliver excellent service
- Associate’s degree or equivalent experience
- Experience working within medical device or other regulated industry a plus
This position is not eligible for Visa Sponsorship
Position Location:
Our Corporate Office is located in Waltham, MA 02451.
Job Type: Full-time
Schedule: Monday to Friday, 5 days onsite required, with adhoc after hours support
About Convergent Dental:
Convergent Dental is a high-energy, high-tech, dental systems company that is experiencing rapid growth and looking for new team members who can grow with us. Our environment is fast paced and entrepreneurial. We seek someone who will thrive in a highly autonomous environment and is willing to roll up their sleeves to get the job done.
Job Type: Full-time
Schedule: Monday to Friday, 5 days onsite required, with adhoc after hours support
About Convergent Dental:
Convergent Dental is a high-energy, high-tech, dental systems company that is experiencing rapid growth and looking for new team members who can grow with us. Our environment is fast paced and entrepreneurial. We seek someone who will thrive in a highly autonomous environment and is willing to roll up their sleeves to get the job done.
The Company has entered the market with Solea, the first-of-its-kind CO2 hard and soft tissue laser that cuts faster than any other laser-based system in dentistry. Solea’s speed and precision is a result of its wavelength and computer controls that are unique to Convergent Dental. If you are a motivated, career-oriented individual who is interested in being in on the early stage of a significant opportunity, Convergent Dental is the place for you.
Convergent Dental is committed to developing a diverse and talented team. All candidates that meet the job requirements are encouraged to apply. If you are unsure whether you meet 100% of the requirements, we encourage you to inquire and/or apply.
Convergent Dental is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Disclaimer for Recruitment Agencies - We are not evaluating recruitment services at this time.
Convergent Dental, Inc. does not accept unsolicited resumes from recruiters or employment agencies in response to our Careers page or any job posting or social media post. Convergent Dental, Inc. will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Convergent Dental, Inc. explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes received, including those submitted to hiring managers, are deemed to be the property of Convergent Dental, Inc.
Disclaimer for Recruitment Agencies - We are not evaluating recruitment services at this time.
Convergent Dental, Inc. does not accept unsolicited resumes from recruiters or employment agencies in response to our Careers page or any job posting or social media post. Convergent Dental, Inc. will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Convergent Dental, Inc. explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes received, including those submitted to hiring managers, are deemed to be the property of Convergent Dental, Inc.