LK Jordan has an opening for a System Administrator I. Responsibilities include the maintenance, configuration, and reliable operation of computer systems and servers to resolve problems and issues in a fast paced environment and limit work disruptions within the company. Schedule is Monday- Friday from 8am- 5pm and pay range is $20 - $24 DOE!
Key Responsibilities:
• Troubleshoot and resolve complex break/fix issues.
• Track time and work completed in a ticketing system.
• Interact with customers and vendors to gather information and troubleshoot problems.
• Document common issues and processes to contribute to the team’s knowledge base.
• Install hardware and software and participate in research and development to continuously improve and keep up with the IT business needs of their organization.
• Support and implement core Windows Server roles and features such as, Active Directory, remote desktop services, file and printer sharing, etc.
• Support and implement Microsoft cloud technologies like Azure, Exchange Online, and Microsoft 365.
• Support the planning and implementation of all required preventative and reactive maintenance activities such as operating system updates, patches, etc.
• Be a point of escalation for lower-level technicians and higher difficulty tickets.
• Performs other related duties as assigned.
Education and Experience:
• AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred
• Relevant technical certifications preferred, A+, Network+, CCNA, Security+
• Completion of a background check
• 1-2 years of experience in IT customer support; knowledge of computer systems administration
• Possesses advanced level troubleshooting skills.
• Knowledge of Office 365, VMware, Linux, Cisco and VoIP
• Proficient with all Windows based operating systems, Microsoft Exchange, File and Print operations, DHCP, DNS, Group Policy and Active Directory.
To apply, please submit a current resume to ashley.franco@lkjordan.com
LK Jordan & Associates are an equal opportunity employer.