Job Summary:
NEPC is seeking a Systems Administrator to join our Technology Operations team — a hands-on technologist who thrives in a hybrid infrastructure environment. This role requires a versatile systems professional with strong fundamentals in infrastructure, networking, and security. The ideal candidate has practical experience managing enterprise systems and a passion for making technology reliable, secure, and simple for end users.
As a senior team member, you will manage all critical systems essential to NEPC’s operations, including but not limited to Nutanix AHV clusters, Juniper Mist Wi-Fi, FortiGate firewalls, Zscaler services, and Windows infrastructure.
Key Responsibilities:
- Administer and optimize Nutanix AHV clusters, storage, and networking on-prem and DR sites.
- Administer and optimize Microsoft Hyper-V across multiple offices throughout the US.
- Manage and troubleshoot Windows Server (Active Directory, DNS, DHCP, Group Policy, file/print, RDS) and other core or application-level roles supporting enterprise operations across on-prem and DR sites.
- Oversee Juniper switching, Mist wireless, and FortiGate firewalls, including configuration, monitoring, firmware updates, VPNs, and WAN across multiple offices.
- Maintain Zscaler services for secure, reliable remote access.
- Participate in the Disaster Recovery/ Business Continuity program — replicate and validate systems between data centers, document runbooks, and perform regular DR tests.
- Collaborate with team resources for patching, vulnerability remediation, telemetry, automation, and monitoring using scripting and observability tools.
- Automate recurring tasks and build operational efficiency using PowerShell or similar scripting tools.
- Serve as an escalation point for complex incidents, mentor junior admins, and contribute to documentation, baselines, and change control procedures.
Formal Education & Certification:
- Bachelor’s degree in Information Technology, Computer Information Systems, or related field preferred.
- Equivalent experience or demonstrated technical aptitude is also considered.
- Professional certifications (e.g., JNCIA, ITIL, Microsoft Certifications) are desirable but not required.
Knowledge & Experience:
Infrastructure Maintenance & Development
- 5-8 years experience in systems administration or infrastructure support.
- Solid troubleshooting and analytical skills across compute, network, and storage environments.
- Proficiency with Windows Server administration, configuration, and patching; basic familiarity with Linux is a plus.
- Experience supporting Nutanix AHV, Hyper-V, or similar virtualization technologies.
- Familiarity with FortiGate firewalls, Juniper networking, Mist wireless, and Zscaler platforms.
- Exposure to Azure, Microsoft 365, or other hybrid cloud environments preferred.
- Understanding of backup and disaster recovery concepts.
- Experience working within an ITIL-based or structured IT service delivery framework preferred.
- Strong communication skills and ability to collaborate across technical and non-technical teams.
Collaboration & Coordination
- Managing a ticket queue and communicating effectively to end users, Technology Operations team members, and third-party vendors when necessary
- Work closely with Support and Business Solutions teams to ensure endpoint compliance with corporate standards, security policies, and Zero Trust principles.
- Coordinate with third-party vendors to support hardware maintenance, escalations, and on-site installations.
- Participate in cross-team projects involving endpoint management, software deployments, and user experience initiatives.
Work Environment:
- Mostly Remote (on-site when required, typically 1-2 times a month).
- Regular after-hours (maintenance windows) and on-call support required.
- Read-Only Fridays.
- May Require occasional travel to regional offices.
Compensation:
The base salary for this role is $88,000 - $118,000 per year for Systems Administrator candidates and $107,000 - $148,000 for Sr. Systems Administrator candidates. Both levels include an additional annual performance bonus. Individual compensation and level are based on a variety of factors, including experience, education, certifications, location, responsibilities of the role, internal equity and alignment with market data.
Company Background:
NEPC, LLC is a full-service investment consulting firm based in Boston, Massachusetts. We were founded in 1986 and now have approximately 375 employees and over 400 clients. We help governments, institutions, families, and individuals preserve and grow their capital across different asset classes and market cycles. We provide a variety of consulting services such as asset allocation, performance measurement, policy formulation, investment manager research, and discretionary portfolio management. Our clients include defined benefit, defined contribution, endowments, foundations, trusts, public, corporate, Taft-Hartley, health & welfare, high net worth, insurance, and private plans.
Culture is important to us here at NEPC – our values include putting clients first, doing the right thing, bringing your whole self to work, building trust, embracing change, and having a “we before me” approach in our work. Advancing diversity and inclusion within our firm and industry is also a core initiative at NEPC. We are a strong advocate of promotion from within, so excellent potential exists for professional growth. We’re a fun (but demanding) company with excellent working conditions, a very supportive, team-oriented environment, and a full benefits program to support your life and well-being.
NEPC is an Affirmative Action/Equal Opportunity Employer (November 2025)