Telecom Fiber Services Network Administrator

Closing Date to Apply: August 28th, 2024 

Salary: $91,811.20 to $147,804.80 USD

Typically, selected candidates are hired at a salary rate between the minimum and midpoint of the range.

Benefits: This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.

Grant PUD — Unified Insurance Program (uip-wa.org)

Position Summary

This position is responsible for administering and optimizing Grant PUD’s monitoring and alarming system and related components for all transport, networks, and telecommunication infrastructure, to achieve and maintain high performance and availability of Grant PUD’s telecommunication and network infrastructure to support the reliable operation of Grant PUD’s wired and wireless network infrastructure.
This position is responsible to understand Grant PUDs network infrastructures and to coordinate and administer the engineering standards, Grant PUD policies, and departmental procedures to deliver a carrier class network using the customer service model for the Telecom and Fiber Services department to achieve and maintain high performance and availability.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Ensure departmental processes and procedures comply with and are aligned to Grant PUD policies, engineering standards, system owners and customers direction.
• Understand, develop and maintain controls and processes in alignment with NERC Critical Infrastructure Protection (CIP) regulatory guidance; accountable for performing work as required to achieve and maintain applicable regulatory compliance.
• Maintain accurate records within the Telecom & Fiber Services department to facilitate accurate cost allocations and correct budget spending; manages the policies, procedures and documents regarding telecommunication and network systems, policies and procedures.
• Coordinate with Telecom Engineering to build a design to operations plan for each network, system, and projects.
• Coordinate with Telecom Engineering to understand appropriate network designs and standards.
• Perform calculations required to verify system integrity based on Telecom Engineering standards.
• Coordinate with other departments, system owners, and subject matter experts to build processes to communicate to both internal and external customers for all system outages and maintenances.
• Provide operational expertise and input for fiber network training, standards, process improvements, and guidelines.
• Develop and maintain a productive partnership with peers in other departments.
• Provide status updates on operational issues and system status to leadership.
• Provide proper documentation of costs for budgetary reasons.
• Demonstrates excellent organization, communication, and knowledge of the system.
• Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan and Grant PUD / IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
• Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
• In this position, if needed to operate a GPUD vehicle for business purposes, please refer to Vehicle/Asset Usage Policy, IS-TA-POL-001
• Actively participate in all aspects of our safety program, including but not limited to:
  • Following all safety policies and procedures.
  • Alerting supervisors and coworkers to unsafe or hazardous working conditions.
  • Reporting any safety incidents or close calls within 24 hours to your supervisor.
  • Accepting feedback from supervisors and coworkers regarding your own safety performance.

Required Qualifications (Education, Experience, Licenses & Certifications):

•  Associate’s Degree in information technology, electrical engineering, telecommunications, computer science or related field OR 2 additional years of relevant experience in lieu of degree.
• Five or more years of fiber optic and telecommunications experience.

Preferred Qualifications (Education, Experience, Licenses & Certifications):

• Bachelor’s Degree in information technology, electrical engineering, telecommunications, or computer science.
• Related Certifications including, but not limited to: CompTIA Network, CCNA, CCNT, CCNP.

Other Knowledge, Skills, and Abilities

•  Knowledge of Network Management Systems (NMS), Networks, Routing and Switching, Cyber security and IP Telephony.

Physical Requirements

• Position may be eligible for hybrid work arrangement: ☐Yes ☐No
• Majority of work is performed in a standard office setting.
• Typical shift of employees in this position: ☐8 hours ☐9 hours ☐10 hours ☐12 hours

*applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas