Essential Job Duties and Responsibilities:
• Design and implement accounting and operational processes to capitalize efficiencies.
• Design and implement ad-hoc custom Columnar and YSR reports as needed.
• Create ad-hoc scripts to resolve data anomalies and other reporting errors.
• Design, test, implement Yardi Modules, products, and system updates.
• Provide Tier 3 support to internal Yardi Support team
• Work closely with the external Yardi account team to ensure system performance and functionality.
• Implement system enhancement requests and new features as needed to ensure desired processes.
• Recommend and help implement best practices in system usage and configuration.
• Configure and troubleshoot 3rd party vendor interface setups and assist with API errors.
• Manage system errors and data anomalies as needed on daily basis.
• Manage user access, roles, permissions and system security.
• Ensure successful close of the accounting month on last day of the month.
• Assist with new property on-boarding (Y2Y and ETL) and property dispositions.
• Ensure continued system performance in systems such as but not limited to: Yardi, CRM Flex, Rent Cafe, and Yardi’s Elevate suite of products.
• Monitor Yardi Support Ticketing queue and respond to client requests for support in a timely manner (focusing on advanced requests and incidents requiring a deeper level of knowledge.)
• Stays current on Yardi technology and system changes.
• Consistent and sustained adherence to Monarch Professional Behavioral Standards.
• Additional assignments and projects as needed.
Compensation & Benefits:
- Industry competitive pay $70k -$90k per year salary
- Healthcare starting at low at $45.00 per month for a great, comprehensive plan
- 401k planning and pre-tax contributions including a 3% matching component.
- Dental and Vision Insurance
- Life and Disability Insurance
- Paid Holidays
- Paid Time Off, 1st Year = 80 Hours, 2-4 Years = 120 Hours, 5+ Years = 160 Hours
- 20% off rent at any of our owned communities
- Paid additional training/school
- Tuition reimbursement program
- Yearly anniversary gifts
- Discount programs at partnered companies such as Verizon, Expedia, Office Depot and more
Knowledge, Skills, and Experience:
- Advanced proficiency in using ERP systems.
- Advanced experience in MS-SQL and relational database management.
- Advanced Experience in Yardi Spreadsheet Reporting (YSRs), ETL, and Columnar Reporting.
- Advanced written, verbal, and interpersonal communication skills, demonstrating how to express ideas clearly and concisely.
- 3 to 5 years of demonstrated experience in Yardi (Voyager and Modules) or other multifamily software experience.
- Exceptional analytical and critical thinking skills, demonstrating how to stay organized, precise, and accurate despite a high volume of emails and/or distractions.
- Perform root cause analysis and problem solve complex issues.
- 3 to 5 years of experience administering information systems.
- Experience working in accounting, IT or equivalent.
- Prioritize duties in a fast-paced environment to meet project milestones and deadlines.
- Advanced proficiency in Microsoft Excel/spreadsheet applications.
Travel Requirements:
• Must have reliable transportation to and from each scheduled shift.
• Must travel to our corporate offices in Franktown, CO and Grand Rapids, MI as needed.
*** Valid driver's license, reliable transportation and credit check required for this position ***
Equal Opportunity Employer