Bilingual Helpdesk (Japanese)

Company Description

The largest telecommunications company in Japan and one of the largest worldwide.

Job Description

Bilingual Helpdesk
This position is needed for either Sterling, VA or San Jose, CA.
Must know keigo!
Long term contract

Front Tier Customer Support resolving basic to intermediate technical issues for customers primarily in Japan and US based customers using NTTCom's service.

Requires strong command of both written and spoken English and Japanese - including appropriate use of keigo.

Requires problem solving skills including logical analysis and technical troubleshooting. Individual should be customer focused, team oriented, highly self-motivated and willing to grow.

Review the generic job description and edit accordingly to ensure suppliers have the specifics you are looking for in the ideal candidate.

Front Tier Customer Support resolving basic to intermediate technical issues for customers primarily in Japan and US based customers using NTTCom's service.

Requires strong command of both written and spoken English and Japanese - including appropriate use of keigo.

Requires problem solving skills including logical analysis and technical troubleshooting. Individual should be customer focused, team oriented, highly self-motivated and willing to grow.

Additional Job Details:

Also, this position is needed for either Sterling VA or Lundy 

Qualifications

Also, this position is needed for either Sterling VA or Lundy 

Sterling VA 6pm-6am / Lundy CA 3pm-3am

Must know keigo!

Bilingual - JAPANESE SPEAKING

Additional Information

All your information will be kept confidential according to EEO guidelines.

**Please let me know if you might someone to refer or if you are interested for the role.
**Please reply with an updated copy of your resume and preferred time for a call.
**You can call me back at 303.945.3632.