Cloud Ops/System Administrator

Job Description: 

Job Title: Cloud Ops/System Administrator
Location: Pittsburgh, PA (Hybrid)
Employment Type: Full-Time

About the Company:

Based in Pittsburgh, Pennsylvania, Aptech is a business intelligence, enterprise planning, and financial software and service provider to the hospitality industry, applying technology to solve business problems and increase profitability for customers.

Aptech’s years of success are based upon partnerships with our customers, valuing human relationships and working with them beyond the initial project, keeping customers aware of industry changes in technology and innovative options to enhance their organization.

About the Role:
We’re looking for a Systems Administrator with a solid technical foundation and a desire to grow into more advanced infrastructure and cloud responsibilities. This hybrid position, based in Pittsburgh, offers the chance to work onsite several days a week while enjoying the flexibility of remote work.

You’ll play a key role in managing and supporting our on-premise systems, networks, and enterprise tools while contributing to longer-term cloud and modernization initiatives. This is a great opportunity for an IT professional looking to take the next step in their career and gain hands-on experience with a wide range of technologies.

Key Responsibilities:

Systems & Infrastructure

• Administer and support on-premise and virtualized environments
• Monitor and maintain system performance, uptime, and security
• Manage updates, patching, and routine maintenance across servers and user devices
• Support Active Directory, Group Policy, DNS, DHCP, and Office 365 administration
• Help manage Office 365 and Microsoft Intune for endpoint configuration and device policies
• Provide Tier 2 support to resolve escalated technical issues

Network & Data Center

• Assist with network infrastructure support, including firewalls, switches, and wireless devices
• Support physical hardware, cabling, and environmental monitoring in the data center
• Maintain accurate documentation of systems and configurations

Cloud & Modernization

• Contribute to planning and implementing hybrid cloud environments (AWS or Azure)
• Collaborate on infrastructure improvements that bridge on-premise and cloud platforms

Security & Compliance

• Apply security best practices across systems and endpoints
• Participate in vulnerability scans, patch audits, and remediation tracking
• Help respond to and investigate basic security alerts and incidents

Collaboration & Growth

• Work closely with IT leadership and cross-functional teams to deliver infrastructure projects
• Provide input on system design, process improvements, and technology upgrades
• Stay current with new technologies and bring forward ideas to improve our environment

Qualifications:

Required:

• 2–4 years of experience in systems administration or IT infrastructure
• Strong working knowledge of Windows Server environments and Office 365
• Experience with Active Directory and Microsoft Intune
• Familiarity with virtualization platforms (e.g., VMware, Hyper-V)
• Solid understanding of core networking (TCP/IP, DNS, DHCP, VPNs)
• Proven troubleshooting and analytical skills

Preferred:

• Exposure to cloud environments (Azure, AWS, or similar)
• Experience with scripting or automation tools (e.g., PowerShell, Python)
• Familiarity with data center operations and endpoint security tools
• Certifications such as CompTIA Server+, Microsoft Associate, or similar

Work Environment:

• Must be located within 50 miles of Pittsburgh, PA for quick access to data center
• Hybrid: 2–3 days onsite in Pittsburgh, with the flexibility to work remotely on other days
• Occasional evening or weekend availability for scheduled maintenance or urgent issues

Business Unit: 

Scheduled Weekly Hours:

Number of Openings Available: 

Worker Type: 

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.