Database Specialist

Database Specialist (Regular, Full-time)

Gift Processing and Data

Reporting to the Senior Manager of Gift Processing & Data, the Database Specialist ensures data integrity in LACMA’s constituent and donor database (Tessitura) and mailing lists. Tasks include data cleanup, tessitura lists building and front-end extractions. The Database Specialist will join a team that collaborates across departments advancing LACMA’s fundraising efforts, donor and member programs, and public communications. LACMA seeks a detail-oriented individual with strong communication skills, and who is experienced with CRM databases. The Database Specialist will work with Gift Processing and Data department in supporting Development and other museum stakeholders.

Responsibilities: 

• Audits and monitors integrity of constituent records; Updates data as needed
• Creates constituent records, avoiding creation of duplicate records
• Builds and maintains Tessitura lists and output sets
• Formats and routes data output sets for internal review; updates mailing lists and Tessitura records based on feedback
• Accountable for managing timelines and delivering complex lists and extractions for Development and other museum stakeholders
• Works with integrated software, including Wordfly
• Utilizes project management tools such as Smartsheets and Trello to track projects and assigned work in a collaborative work setting
• Trains users on List Manager and is a point of contact for related questions and troubleshooting - Assists in identifying opportunities to streamline processes and procedures
• Works with internal project stakeholders across departments with varied degrees of data literacy
• Manages multiple projects with competing deadlines and shifting priorities;
• Ability to remain adaptable

Benefits: 

• The expected hourly for this Los Angeles, CA based position $24.00 - $26.50, subject to change, the position is eligible for LACMA’s comprehensive benefits package, including pension plan.
• LACMA is committed to providing its employees with valuable and competitive benefits as a core part of a strong overall employee experience.

Qualifications:

• Bachelor’s degree or commensurate experience
• Minimum of 2 years of Tessitura experience and working knowledge of List Manager and extractions
• Proficient in Excel