Desktop Support-ETS - (Onsite)

Greetings!

Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.

Our client is seeking an Desktop Support-ETS-15541-Onsite. You seem to have a rock-solid profile and your overall background seems to be a great match for the position.

Please review the below information for clarity on the position description.

Description:

Needs to Have:

• Work Independently or in a collaborative environment
• Customer Service Skills
• Hardware/Equipment Setup and Support Experience
• Windows 11 OS support and troubleshooting Experience
• Basic Networking Experience

Like to Have:

• Security + or Degree related to the IT field or equivalent related work experience
• Printer Server Management Experience
• ServiceNow Experience
• Office 365 and TEAMs Experience

A Desktop Support Operator provides support to end-users by troubleshooting hardware and software issues related to desktop systems

1. Proficiency in desktop support tools and techniques.

2. Strong problem-solving and communication skills