Location: On-site in Stateline, NV Working Hours: Daytime, Flexible Schedule
About REV At REV, we partner with public and private sector organizations to deliver scalable, secure technology solutions. From cloud-native systems to modern infrastructure, we help clients assess, solve, and deliver technology that drives impact and efficiency.
Role Summary We’re looking for a hands-on Desktop Support Technician to maintain and support user hardware and software for a growing public sector team. This role will support device setup, upgrades, troubleshooting, and general IT needs across a 50+ user environment, ensuring a high level of service and responsiveness.
Responsibilities
Troubleshoot desktops, laptops, printers, and mobile devices
Install software, perform patches, and maintain device inventories
Set up and configure new employee equipment
Assist with annual hardware refresh planning and procurement
Support Microsoft 365 and cloud drive access issues
Provide end-user training and documentation
Required Qualifications
3+ years of IT or desktop support experience
Proficient in Microsoft 365 and Windows 10/11 troubleshooting
Strong interpersonal and customer service skills
Ability to work on-site at least twice a week in the Tahoe region
Preferred Skills
Experience with help desk ticketing systems
Familiarity with Kronos/UKG or other timekeeping tools
Pay Range $30–$35/hr depending on experience
Equal Opportunity Employer REV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or protected veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. Compensation Disclosure Compensation will be determined based on experience and qualifications. In accordance with Nevada law, this role includes a pay range, and final rates will reflect a candidate’s experience, skills, and alignment with project needs.