Centrally located in Pryor, Oklahoma, Xcaliber International is the nation’s largest value tobacco manufacturer. Xcaliber’s extensive product portfolio features nine value-priced cigarette brands and two filtered cigars. Founded in 2001, Xcaliber International has spent over two decades continuously growing and improving its manufacturing capabilities. As of today, Xcaliber’s 500,000 square-foot production complex features a state-of-the-art manufacturing facility, automated warehouse and logistics center, administrative offices, an ISO-certified laboratory, as well as adjacent wholesale distribution and tobacco processing subsidiaries. Xcaliber also features an additional administrative office in Tulsa, OK. For over 20 years, Xcaliber International has established a reputation as an excellent employer, prioritizing employee satisfaction and safety.
OVERVIEW
We are seeking an experienced and dependable IT Systems Administrator III to maintain and support the organization's enterprise infrastructure, ensuring system reliability across the organization. This mid-to-senior-level position is crucial to maintaining the stability, security, and responsiveness of our IT environment to business needs. The ideal candidate will have strong troubleshooting skills, experience supporting enterprise environments, and the ability to take initiative with limited oversight.
You will assist with infrastructure projects, support systems, and server maintenance and provide escalation support for technical issues. You will also help implement system upgrades, manage backups, and monitor systems to ensure optimal performance and security. You will contribute to automation efforts using basic scripting tools, assist in long-term IT planning, and participate in project coordination activities.
This role also requires familiarity with ITIL-based service practices and enterprise change management procedures. You will provide leadership to junior staff and serve as a technical mentor on assigned projects.
Experience with modern monitoring and observability platforms is expected, along with a demonstrated ability to support strategic infrastructure improvements.
This position is an on-site role located at our main facility in Pryor, OK. Occasional remote support and after-hours coverage for high-priority issues is also required.
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