Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultant/Network Administrator/Help Desk Technicians to join our dedicated team.
Primary Duties and Responsibilities:
- Installation, control, and maintenance of PC's, servers and peripherals on/off-site.
- Manage and monitor customer WAN's and LAN’s.
- Install new and maintain existing hardware and software.
- Responds to inquiries and requests for assistance from our customers to include computer systems, telephones, and other electronic devices. Identify problems, troubleshoot and provides misc. support.
- Consult with customers and make recommendations for computer hardware and software that will benefit their operation.
- Assist with the set-up of backup hardware and software.
- Oversee regularly scheduled maintenance of misc. customer IT assets including PC’s, servers and printers.
- Company vehicle, notebook & phone provided during work hours.
Requirements
Job Requirements:
- Knowledge of Microsoft Office, including Outlook, Word, and Excel.
- Working knowledge of computer hardware, including PC’s, servers (all modern versions), printers, routers, etc.
- Some knowledgeable of Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks and other misc./common software programs.
- Immediately reports IT problems and issues to central dispatch for follow-up scheduling when necessary.
- Provides complete details of all service calls, whether on/off-site, including hours, worked, recommended changes, upgrades, replacements, etc.
- Possess excellent verbal and written communication skills and be able to communicate effectively with customers and employees.
- Must be neat in appearance, organized and able to multitask.
- Proactive in finding and implementing support resolutions for all customers in an efficient and professional manner, but also be able to work independently when required.
- Must be a team player, assisting other employees when necessary with troubleshooting and resolutions.
- Must be able to submit to and pass both a drug screening and background security check before employment - no exceptions.
Benefits
- Friendly and productive work environment
- Paid time off
- Paid holidays
- Company vehicle (during work hours)
- Company provided computer, cell phone, and tools.
- Health insurance options
- Dental insurance options
- Vision insurance options
- Life insurance
- 401K