Network Administrator

Looking for a rewarding career with a purpose?

If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn’t just an organization that provides help to those in need in our communities—it’s a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need.

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better.  One need not be Catholic to join our workforce nor to access our services.

Benefits: 

• Health Insurance starting your first day 

• Tuition Reimbursement 

• 401k plan including employer match 

• Competitive Time Off Benefits 

• Career Planning and Development 

• And more! 

• Pay range: $55,734 - $71,758.12

Network Administrator: 

As a Network Administrator at Catholic Charities of Cleveland, you will play a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. You will be responsible for a variety of tasks, including network management, user support, system administration, and security. This is a rewarding opportunity to utilize your technical expertise to directly impact the mission of Catholic Charities and serve our community.

Responsibilities:

• End-to-end management and maintenance of our network infrastructure across 28 sites 
• Utilize technologies such as Cisco Meraki (Firewalls, Switches, APs), Sophos Firewalls, and Cisco Layer 2/3 Switching 
• Ensure operational reliability for day-to-day business connectivity, proactive security monitoring through log analysis and rogue Wi-Fi device detection, and managing the Client VPN infrastructure. 
• Work closely with the cyber Security and Systems Administrator teams to implement new safety measure
• Manage technical collaboration with external vendors for major projects like site openings and closings
• Maintain comprehensive network documentation
• Installation, configuration, and maintenance of network equipment (routers, switches, firewalls, etc.)
• Implementing and maintaining network security policies and procedures

• Managing network user accounts and permissions
• Troubleshoot network issues and resolve user connectivity problems.
• Monitor network performance and identify potential problems.
• Implement and maintain network security best practices, including user access control and vulnerability management.
• Perform routine system administration tasks, such as user account management, software updates, and patch installation.
• Assist with the implementation and support of new technologies.
• Document network processes and procedures.
• Collaborate with other IT staff and internal stakeholders to ensure the smooth operation of technology systems.

 Collaboration and Communication:

• Collaborate with the IT team to ensure integration with other systems and applications.
• Provide clear and concise communication to all stakeholders regarding system updates, issues, and solutions.
• Participate in ongoing training and development opportunities to stay current on IT best practices.

 Working Conditions and Physical Demands

• Normal office
• Occasional travel throughout service
• Frequent walking, sitting, talking, standing, listening/hearing in working with employees and supervisors and
• Reading, writing, grasping and finger dexterity needed to manage correspondence, faxing, copying, answering phones, forms/documents, computer, keyboard and financial files required on a frequent
• Tasks require visual perception and
• High degree of concentration for analyzing, interpreting and organizing
• Organizing and coordinating
• Communicating with the employees/management/auditors/board.
• Frequent use of computer and telephone/cell
• Occasionally necessary to bend for filing and storing and to reach for files and
• Able to occasionally lift/carry up to 30 lbs.

 Requirements:

• A bachelor’s degree in computer science, or equivalent experience.
• Two (2) or more years of experience as a Network Administrator or similar role.
• Strong understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.).
• Working knowledge of network security principles and best practices.
• Must have demonstrated analytical and problem-solving abilities.
• Strong verbal and written communication skills.
• Culturally aware including a high level of interpersonal skills.
• Ability to interface with all levels of staff in a professional manner.
• Organizational, communication and problem-solving skills, along with attentiveness to detail are essential.
• Self-starter and a strong team player who is flexible with a positive “can-do” attitude.
• Strong organizational, problem-solving, and decision-making skills.
• Demonstrated ability to function independently, multi-task, and re-align priorities as needed.
• Must have a valid Ohio Driver’s License and reliable means of transportation for local travel.
• Final applicant is required to be fingerprinted to complete background check.