Time Type:
Full timeThis is an in-office position.
Department:
871 Network Administration/EngineersJob Summary:
Network Administrators install, maintain, upgrade, and provide support for network communication software and hardware at IBC Bank. The Network Administrator needs to be able to understand, diagnose, escalate, and resolve network problems quickly including support after hours. The individual will professionally communicate technical concerns and solutions to peers, end users, and management with varying degrees of technical knowledge.Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Network Administrators must have the ability to work in a team environment supporting multiple network systems, technologies, and tasks. Each should possess working knowledge of network systems in a business environment.
SKILLS
Technical Skills:
Network routing and switching fundamentals.
Network troubleshooting and troubleshooting tools
Cisco IOS and utilities.
The ability to interpret system alerts and logs.
The ability to interpret and modify scripting languages.
Familiarity with software defined networking.
Familiarity with computer/server operating systems.
Soft Skills:
Must be customer service focused.
Good written and oral communication with peers, management, and end users.
The ability to work with and support peers, end users and management in a fast paced, team environment.
The ability to handle multiple tasks and requests.
Flexibility to work after hours for projects, maintenance, and support.
EDUCATION
Associate's degree or higher in a related field or 3+ years of support experience with networks, servers, desktops, and business IT services.
Preferred certifications include Net+, Cisco certifications or similar network technology certifications.