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System Administrator

Emerald Resource Group
On-site
Cleveland, Ohio, United States
Systems Administrator Positions

Systems Administrator

Overview for our Systems Administrator:

Join our dynamic team as an MSP Systems Administrator, where you'll play a critical role in supporting our clients' IT environments. This position is perfect for a well-rounded IT professional who thrives in a fast-paced Managed Service Provider (MSP) environment. You'll handle day-to-day troubleshooting, maintenance, and project work, with opportunities to specialize and grow your expertise.


Key Responsibilities for the Systems Administrator:

• System Administration: Manage and maintain Windows Server environments, Active Directory, and group policies.

• Virtualization Support: Act as the go-to resource for VMware environments, providing support and guidance as needed.

• Backup & Recovery: Administer and troubleshoot Veeam backup solutions, ensuring data integrity and disaster recovery readiness.

• Network Management: Configure, maintain, and troubleshoot routers, switches, and hubs to ensure optimal network performance and security.

• Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues across diverse environments.

• Project Work: Participate in IT projects, including system upgrades, migrations, and new installations, ensuring successful delivery.

• Client Interaction: Provide excellent customer service to MSP clients, communicating technical information clearly and professionally.


Required Skills & Qualifications for our Systems Administrator:

• Strong experience with Windows Server and Active Directory administration.

• Knowledge of VMware virtualization technologies, with the ability to serve as the subject matter expert.

• Hands-on experience with Veeam Backup & Replication solutions.

• Familiarity with network hardware including routers, switches, and hubs, along with basic networking principles.

• Proven ability to troubleshoot complex technical issues in a timely and effective manner.

• Experience working in an MSP environment is highly desirable but not required.

• Excellent organizational and communication skills, with the ability to prioritize tasks effectively.


Preferred Skills for our Systems Administrator:

• Familiarity with firewalls and network security best practices.

• Experience with cloud solutions (e.g., Azure, AWS) is a plus.

• Certifications such as VMware VCP, Microsoft MCSA/MCSE, or CompTIA Network+ are beneficial.


What We Offer:

• A supportive and collaborative work environment.

• Opportunities to work on diverse technologies and projects.

• Professional development and training to expand your skills.

• Competitive salary and benefits




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