System Administrator III (Onsite)

**This is an onsite position at our Downtown Fort Myers office,**

Are you an IT expert who thrives on solving complex challenges and driving innovation? Step into a high-impact role with the Lee County Tax Collector (LCTC) in vibrant Fort Myers, Florida—where cutting-edge technology meets public service. As our onsite Systems Administrator III, you’ll command the digital landscape: leading sophisticated infrastructure strategies, optimizing mission-critical systems, and steering the adoption of emerging technologies with confidence and independence. This is not your average desk job. You’ll collaborate directly with stakeholders, flex your analytical muscles, and make decisions that shape how technology powers our operations across the county. 

With a competitive salary range based on skills, experience and qualifications. LCTC also offers exceptional benefits, including paid time off, holidays, medical, dental, and vision plans, short- and long-term disability, and telehealth services. You'll also have access to the Florida Retirement System and employer-matched deferred compensation. Additional perks include life insurance (plus optional family coverage), pet insurance, accident and critical illness protection, and support for major life events through the Employee Assistance Program and legal/financial resources.

If you're looking for a role that blends technical mastery with public service impact, where stability meets innovation, this is your chance to lead meaningful change from the inside out.

Main Responsibilities

• Responsible for daily administration of the LCTC network/server environment along with project work. Installs, configures, and maintains system hardware/software. 
• Monitors network performance, troubleshoots issues and deploys solutions. 
• Plans and implements upgrades, patches, and installation of new applications and equipment.
• Ensure proper security controls in access, logging, and auditing. 
• Create technical support documentation for systems and applications.
• Assist with developing a disaster recovery, security, back up, and restoration plan. 
• Implement and administer disaster recovery solutions and perform system failovers to ensure business continuity. 
• Assist with evaluating new technologies to optimize network efficiency and performance. 
• Accountable for configuring backups, configuring alerts and ensuring backups and alerts are working as designed. 
• Plans and administers Microsoft licensing, including executing annual true-up to ensure accurate license tracking and compliance. 
• Participates in weekly on-call rotation for after-hours ITS support-related issues.
• Performs other duties as directed. 

• Bachelor's degree with major course work in Computer Science and five years’ work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience as determined by ITS Management. 
• Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired. 
• Background check required. 
• Valid Florida Driver's License required. 
• May require after hours, weekend or emergency (natural disaster, major incident, etc.) support. 
• Knowledge of Microsoft client and server patch management processes desired. 
• Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments. 
• Strong desire to learn and apply emerging technologies.

Preferred Skills 

Enterprise level Wi-Fi, Radius, LAN/WAN, Fiber, DNS, Active Directory, DHCP, TACACS, Palo Alto firewalls, VPN, Extreme Networks switches, Cisco routers, BGP, OSPF, FortiSIEM, SolarWinds system monitoring/alerting applications, and Milestone IP based video surveillance systems. Expertise with Ivanti Security Controls patch management, Microsoft MCM or similar imaging and patch management tools, vulnerability management, cybersecurity, penetration testing and remediation, Nutanix virtual server and desktop infrastructure, Dizzion Frame VDI, HYCU and Backup Exec backup and recovery software, endpoint security products, anti-virus/anti-malware tools, Microsoft 365, AWS and similar cloud products, Microsoft MDM, password managers, Okta and MFA solutions.

FLSA Status Description

Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues.

Work Conditions

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.