System Administrator - Senior Specialist E4

Job Overview

The Systems Administrator will partner with customer's Network Infrastructure team on the management and monitoring of customer's network infrastructure. Responsibilities include managing a RedHat OpenStack platform, along with Dell Computer Systems, NetApp Storage, as well as Amazon Web Services (AWS) hosted systems. In this role, you will provide support to the customer and remote Teleport Systems by configuring and maintaining Local and remote infrastructure equipment and devices. In addition, you’ll participate in, and at times lead, the implementation of solutions that follow Government best practice guiding principles.

Responsibilities and Duties:

• Provide day-to-day support and maintenance for all Compute, Storage, and AWS Systems and applications across the network, both locally and remote
• Responsible for the administration, maintenance, tuning, and applying directed solutions to Development and Production Systems running RedHat OpenStack & RedHat OS
• Responsible for administrating, maintaining, performance tuning, and troubleshooting multiple Kubernetes environments
• Responsible for administrating, maintaining, performance tuning, and troubleshooting OpenStack, AWS, Linux, and Platform software
• Ensure proper backup processes are in place to allow for full recovery of sites and documents
• Conduct regularly scheduled security audits across all Linux systems
• Work directly with engineers and operators to investigate and troubleshoot issues and outages in real-time, recommending solutions to address issues
• Be accountable for the development and maintenance of processes, procedures, and diagrams, as it relates to system flows and installation

Primary Location(s):

• Grand Forks, ND

Required Qualifications:

• U.S. Citizenship
• Currently active TS/SCI security clearance issued by a U.S. Government Entity
• Bachelor’s degree in Computer Science, MIS, Engineering or related program of study; or equivalent, relevant, and progressively responsible experience in lieu of degree
• Must be able to provide 24/7 on-call support on an as-needed basis
• Must be able to travel occasionally, about 3-4 times per year
• Minimum of 12 years of relevant professional experience
• Minimum of 8 years of hands-on experience administering and maintaining Kubernetes, AWS, OpenStack, and/or Linux environments
• Must have a familiarity with Grand Forks AFB
• Must have a moderate understanding of system networking in order to support the network team and troubleshoot issues
• Must be well-versed in use of Microsoft PowerPoint, Excel, and Visio
• Must have excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic
• Must have confidence and be able to easily build relationships with leadership and colleagues outside of your team
• Must possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions
• Must be proactive in providing feedback and be enthusiastic in sharing your knowledge with others
• Must be capable of prioritizing your own tasks and potentially the tasks of others while making sure deadlines are met

Highly Desired Qualifications:

• Government Operations experience in a 24/7 Network Operations Center (NOC) environment
• Any relevant technical certifications (i.e., CompTIA, RHCSA (Red Hat Certified System Administrator), MSCE (Microsoft Certified Solutions Expert), F5, etc.)
• Advanced skills with Nagios Monitoring performance tools
• Advanced skills with shell scripting for server deployment and administration

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.