JOB TITLE: Systems Administrator REPORTS TO: Senior IT Manager LOCATION: North Kingstown, Rhode Island HOURS: 8:30am – 5:00pm (may require occasional weekends and nights as special projects arise) JOB SUMMARY: Responsible for the reliable deployment and operation of the computer and information systems at Edesia, including the server and desktop environments, network, and peripherals. Will be part of a team supporting an organization with technology needs ranging from desktop and mobile devices to specialized database and client-server technologies. Will assist in the plan, build, manage, and support the ongoing needs of the organization’s desktop, mobile, and server environments at a hardware and software level. RESPONSIBILITIES AND DUTIES: - Must have experience working computer hardware for installation and upgrades, software installation/upgrading procedures, file and system maintenance procedures.
- Manages assigned projects to deliver services in accordance with established objectives.
- Assists in installs and updates of server operating systems.
- Troubleshoots malfunctions of server hardware and software applications to resolve operational issues and restore services.
- Recommends, schedules, and performs software and hardware improvements, upgrades, patches and reconfigurations
- Develops, documents, and maintains policies, procedures for system administration.
- Maintains system documentation and logs.
- Manage windows updates (server and desktop) in a controlled manner.
- Assists in management of antivirus/firewall/security systems.
- Manages end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
- Performs other duties as assigned.
- Provide support for users and servers in a 24x7 business environment.
Experience Required - Minimum of 3 – 5 years’ experience in a Systems Administrator role.
Education - Bachelor’s degree in Computer Science or Information Systems or related experience require
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