PTC is a leading manufacturer and marketer of welded and cold drawn mechanical steel tubing and tubular shapes, plated bar and tubing, and fabricated parts and precision components.
We at PTC value our employees’ health and wellness. We offer the following:
Company Description:
The PTC Infrastructure group is responsible for providing secure and reliable computing services to the organization, as well as maintain, adapt, and implement new technologies to enable the business to progress and compete in the modern steel industry.
PTC (PTC) is a growing, fast-paced, mechanically advanced organization that provides value added solutions to world-wide users of mechanical tubing. This is not “an old steel pipe” business. PTC is a fact-based, solutions oriented company that is growing each day. PTC is a manufacturer of welded steel & alloy tubing and chrome-plated bar. PTC has plants in PA, OH, IN, IL, MN, and MO; and its products are used globally, in products made by its customers such as Caterpillar, John Deere, Jeep, and Honda.
Job Summary:
Desktop Support Technician II - installs, troubleshoots, and repairs computer systems, network connectivity, hardware, and computer peripherals. Activities include resolving internal user problems and ensuring correct operation of personal computers. Support activity is managed and tracked in the helpdesk system. May perform system setups and technology orientation for new hires. Reports to IT Infrastructure Manager works under moderate supervision.
Essential Duties and Responsibilities:
The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and responsibilities are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed.
Minimum Education and/or Experience Requirements:
Number of Direct Reports: None
Job Titles of Direct Reports: None
Skills and Abilities:
Certificates, Licenses, and Registrations:
Must possess a valid driver’s license for business travel.
Technical certifications a plus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Normal office conditions. Occasionally enters manufacturing area of plant where noise level is loud, and eye and ear protection must be worn.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use fingers to type on computer keyboard; hands to feel objects, tools, or controls; reach with hands and arms; climb stairs, and stoop, kneel or crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to lift objects up to 50 lbs in weight