Desktop Support

Company Description

Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it’s an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Professional Services: - Contract Staffing - Direct placements - Bench Sales - Application Development - Enterprise Resource Planning - Data Warehousing - Customer Relationship Management Siriinfo provides services to a wide spectrum of customers across verticals such as Banking, Financial Services, Healthcare, Human Resources, Telecom, Insurance, Hospitality, Retail & Distribution and Manufacturing. Serving multinational customers. Siri InfoSolutions reinforces its belief that the quality of our services can only be measured by the skills, performance and dedication of our employees. We will place only the very best candidates for our clients - candidates who are not only willing, but who possess the necessary skills to do the job effectively.

Website

https://www.siriinfo.com/

Job Description

Title- Desktop Support Engineer

Location- 2 Position open for Raleigh, NC and 2 Positions open for Gastonia, NC

Duration : 6 + Months

 Pay Rate : $15-17/hr on W2

JD- Key Responsibilities:

• On-Site Support: Respond to client queries and provide on-site technical assistance.
• Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
• Troubleshooting: Diagnose and resolve hardware and software issues.
• Installation and Configuration: Set up new hardware, software, and operating systems.
• Training and Assistance: Provide training and technical support to end-users.
• Documentation: Maintain records of issues and solutions in a ticketing system.
• Collaboration: Work with other IT professionals to ensure seamless support.

Additional Information

All your information will be kept confidential according to EEO guidelines.