Desktop Support Tech

Who We Are:

At RJ Young, we provide business technology solutions that empower people to work smarter. For over 70 years, we’ve been a trusted partner to small businesses, organizations, and large enterprises, boosting performance through office technology, expertly managed IT services, smart security systems, and unified communications.

With a team of more than 700 professionals in 29 locations across the Southeast, we deliver responsive service with a local touch. At the core of everything we do are our values: honoring our people, supporting our customers, and promoting the communities we serve.

Every product and service we offer is backed by our We Make It Right™ Guarantee.

Why RJ Young?

At RJ Young, we believe in empowering our team members with the tools and technology they need to succeed. As one of the Southeast’s leading business technology providers, we’re dedicated to helping organizations achieve more — and that starts with hiring passionate, skilled people who are excited to make a difference. When you join RJ Young, you’re not just taking a job — you’re joining a team that values growth, collaboration, and innovation.

What’s The Opportunity? 

We’re looking for a Desktop Support Technician to provide exceptional technical support to RJ Young employees. This role ensures that all company-provided computers, mobile devices, and technology systems are running smoothly — keeping our teams connected and productive. You’ll play a key role in maintaining the technology that supports our business operations every day.

What Will You Do? 

• Troubleshoot and resolve issues with desktops, laptops, tablets, and smartphones
• Manage user accounts — including adding, removing, and updating user access and passwords
• Provide first-level technical support through phone, email, and remote assistance
• Deliver on-site support for networking and application-related issues
• Maintain a professional, efficient, and customer-focused approach in every interaction

Work Environment & Schedule:
This is a full-time, in-office position (Monday–Friday, 7am–4pm) in a professional office setting.

Physical Requirements:

• Ability to lift at least 50 lbs
• Ability to sit for extended periods of time

What You Bring To The Table?  

• Required: High school diploma
• Preferred: Associate’s degree in a relevant field or equivalent work experience
• Certifications: CompTIA A+ and/or CompTIA Net+ preferred
• Strong troubleshooting, problem-solving, and communication skills
• A service-oriented mindset and eagerness to support others

Top Benefits: 

• 401(k) retirement account
• Education assistance in a field related to your employment with RJ Young Company
• Medical, dental, vision, life, and disability insurance
• Incentive Programs
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties 

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.