IT Desktop Support
Integrated Resources
Contract
On-site
Painted Post, New York, United States
Desktop Support Positions
Company Description
Healthcare Company
Job Description
Job Title:c/Telephony Analyst
Duration: 4+ Months
Location: Painted post, NY
- · Operations team member involved in the design and deployment of Cisco Call Manager solutions and IPT Deployments
- · Perform analysis and diagnosis of complex voice (Avaya or IPT) and data network issues
- · Provide consistent and frequent project status updates and project issues.
Skills/Experience:
- · 2+ years designing, deploying, installing and configuring complex Cisco IPT solutions with Cisco Unified Call Manager clusters, Cisco Unity Voice Mail
- · 5+ years troubleshooting and resolving complex Avaya Definity G3R issues
- · Strong experience configuring and troubleshooting Voice Gateways/Gatekeepers
- · Excellent documentation, presentation, and problem solving skills .
Education
Additional Information
All your information will be kept confidential according to EEO guidelines.