Network Administrator

The Network Administrator will be responsible for maintaining, monitoring, and optimizing Glacier Supply Group’s network, phone systems, and IT infrastructure across multiple locations. This position plays a strategic role in scaling technology to support new branch launches, increasing transaction volume, and strengthening cybersecurity as the company grows.

The ideal candidate is a hands-on problem solver who understands distribution environments and can anticipate IT needs as we scale toward $80M+ in revenue.

• Competitive salary (DOE) with opportunities for growth.
• Comprehensive benefits: medical, dental, vision, 401(k) with company match.
• Paid time off, holidays, and professional development support.
• Career path with potential advancement to IT Manager or Director of IT as the company scales toward $80M+.

Network & Infrastructure Management

• Configure, monitor, and maintain LAN, WAN, and VPN connectivity across all branches.
• Manage firewalls, switches, routers, and wireless infrastructure to ensure scalability.
• Support branch expansions by deploying secure and reliable IT systems from day one.

Systems Administration

• Support and optimize ERP systems (Prophet 21), branch POS, and warehouse management systems.
• Maintain server infrastructure (on-premise and cloud-hosted), Active Directory, file shares, and print services.
• Oversee Microsoft 365 productivity tools and collaboration platforms (Teams, SharePoint).

8x8 Phone System Management

• Administer and maintain the 8x8 cloud-based VoIP phone system across branches.
• Configure call routing, voicemail, auto attendants, and system permissions.
• Monitor call performance and ensure reliability as call volume increases with business growth.
• Train staff and introduce new features to improve efficiency and customer communication.

Cybersecurity

• Implement and enforce security policies to protect data and systems.
• Perform regular patching, vulnerability scans, and endpoint monitoring.
• Ensure compliance with evolving cybersecurity and data protection requirements.

User Support & Training

• Provide Tier 2–3 support for escalated network, system, and phone issues.
• Train branch employees on IT systems, security practices, and phone functionality.

Scalability & Growth Alignment

• Partner with leadership to design IT roadmaps for new branch openings in WA, OR, ID, and MT.
• Ensure IT systems can handle higher transaction volumes as revenue climbs toward $80M.
• Support enterprise-wide initiatives such as ERP upgrades, cloud migrations, and cybersecurity improvements.
• Contribute to disaster recovery and business continuity planning to safeguard operations.

  Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 3–5+ years of experience in network and systems administration, preferably in multi-location environments.
• Strong technical knowledge of:
  • Windows Server, Active Directory, Group Policy
  • LAN/WAN/VPN administration
  • Firewalls (Fortinet, Cisco, Palo Alto)
  • Virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS)
  • VoIP phone systems (8x8 strongly preferred)
• Familiarity with ERP systems (Prophet 21 experience a plus).
• Excellent troubleshooting, documentation, and communication skills.

Preferred Skills

• Experience supporting distribution, logistics, or wholesale business operations.
• Knowledge of cybersecurity frameworks (NIST, CIS, etc.).
• Scripting/automation experience (PowerShell, Python, etc.).
• Project management experience for IT infrastructure rollouts.