Network Administrator

Under general direction, performs a full range of duties in the information technology series, including designing, developing, installing, maintaining, and upgrading personal computers, hardware and software, networking systems, servers, telecommunications equipment, printers and other such hardware, and other information technology devices.

This is an advance-level position in the information technology series. The incumbent is distinguished from the Network Support Technician I and II by the complexity of duties required and level of independence in work. The incumbent at this level receives minimal instruction and assistance, and independently resolves new and unusual situations when they arise. The incumbent is authorized to make major changes, is able to carry out purchasing, and is fully aware of the operating procedure and policies of the work unit. The position includes proven ability to take on a high level of responsibility, work independently and with a team, rapidly prioritize and execute multiple tasks, and meet demanding deadlines. The position may include leading and providing direction to one or more subordinates.

• Any combination of training, education, and experience that would provide the required knowledge and abilities. A typical way to gain the required knowledge and ability is:

• Bachelor’s Degree in computer science, information technology systems, or a related field; Network Support Technician Certification; and
• Two or more years of experience in analysis, design, implementation, maintenance, and management of networks, hardware, and software applications; or
• A combination of education and experience that provides sufficient evidence of the successful performance of the essential elements of the job, such as those listed in the Essential Functions above.
• Possess and maintain a valid Nevada Class “C” Driver License.
• The ability to pass a criminal background investigation.

The duties listed below are examples of the work typically performed by an employee in this position. Performance of these functions is the reason the job exists. An employee may not be assigned all duties listed and may be assigned duties which are not listed below.

• Reads, interprets, and applies complex manuals, drawings, schematics, and specifications related to the information technology field.
• Maintains a professional level of knowledge, competency, and application in the most current development, configuration, operation, maintenance, troubleshooting, and repair of hardware and application software, operating systems, networking systems, servers, security systems, switches and routers, wireless communications devices, microwave communication devices, and other applications related to this field.
• Monitors and evaluates efficiency of software and hardware usage, providing items to be covered in training of users, making them more efficient.
• Installs and manages hardware and software on the Local Area Network (LAN), and coordinates assistance from third parties when necessary.
• Adds and maintains users on the LAN; assigns application access, ensures proper security, and maintains configurations according to established standards.
• Designs, builds, and manages networks including, but not limited to, Transmission Control Protocols (TCP), Internet Protocols (IP), Dynamic Host Protocols (DHCP), IP addressing, and sub-netting.
• Configures and manages Cisco routers, security appliances, and switches including, but not limited to, Hewlett Packard and Extreme Network switching equipment for the Storey County and Nevada Quad County Interconnection, and other uses.
• Configures and manages local and inter-local microwave communications links for the county’s networks, the Nevada Quad County Interconnection, and other uses.
• Configures and manages servers and other administrations; multiple servers in multiple networks; standard Windows user accounts; Active Directory accounts, permissions, and servers; Microsoft Exchange, including mailbox management, policy setting, distribution group upkeep, and email flow; SPAM filters; Application System-400 (AS400) systems, and report generation.
• Configures and manages server clusters, clouds, and virtualization software services, such as VMotion; configures and manages integration of Storage Area Networks (SAN) and switching equipment for use with the SAN, and the backup environment.
• Monitors and assure the effectiveness and functionality of network security, fault tolerances, disaster recovery systems, and electronic data management.
• Develops and conducts end-user training on software, applications, and other uses.
• Monitors and evaluates work and data and document flow; develops, recommends, and implements appropriate use of technologies to improve and optimize work and data flow.
• Performs remedial actions to correct identified problems with hardware, software, networking, and other systems; evaluates, installs, upgrades and maintains Windows operating systems, application software for the organization’s PCs, and other equipment.
• Responds to client inquiries concerning systems operations; diagnoses and makes necessary repairs to system hardware and software; makes necessary corrections to operator errors.
• Seeks grant opportunities that will improve the function of the department, coordinates with appropriate departments and staff for the proper administration of the grants.
• Gathers bid prices on equipment and supplies as needed.
• Provides written documentation on a monthly basis which defines upcoming needs of the organization and the network which requires purchase of additional hardware of software.
• Monitors and reports licenses on applications to assure compliance.
• Monitors load balance on servers and manages the system accordingly.
• Serves as a representative of Storey County and the IT Department; demonstrates a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
• Participates in the development and coordination of departmental goals and objectives as well as policies and procedures necessary to provide assigned personnel services; recommends and assists in the development and implementation of modified systems, policies and procedures.
• Maintains all required certifications and licenses; attends and participates in professional group sessions; stays abreast of new trends and innovations related to the field.
• Performs some duties of the IT Director in his/her occasional absence as necessary.
• May be required to supervise and direct staff subordinates as necessary.