Systems Administrator

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success.  Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.  Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia.  Emerson is the global leader of process systems and solutions.  R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability.  The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. 

Apperture Solutions is a technology independent, professional consulting, and implementation services firm.  Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services.  Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

General Description

This System Administrator position is responsible for day-to-day support of business hardware, software, and network infrastructure as well as managing special projects. As part of a small team, this is an opportunity to be involved in a wide variety of IT infrastructure activities and technologies from design through implementation and support. Our Business Units and our Customers depend upon IT systems and solutions and this role plays a key role in making that happen.

The ideal candidate will have excellent problem-solving and analytical abilities. We are also looking for subject matter expertise in security and networking. This position will work collaboratively with our application support team in ensuring the maintenance and uptime of critical business applications, databases, and integrations. This position may require occasional travel to remote offices.

Specific Responsibilities

• Design, implement, and maintain system configurations, software applications, and server security protocols.
• Oversee system performance and troubleshoot issues to ensure uptime, stability, and scalability.
• Manage and monitor system backups, disaster recovery, and business continuity plans.
• Collaborate with cross-functional teams to deploy new technologies and ensure compatibility with existing systems.
• Assess, plan, and implement system upgrades, patches, and optimizations.
• Develop and maintain documentation, policies, and procedures for system administration and maintenance.
• Provide technical guidance and mentorship to junior team members.
• Optimize cyber security tools and maximize value.
• Automation of repetitive IT tasks as appropriate.
• Serve as escalation point for help desk activity.
• Lead and/or participate in technical projects as assigned.
• Ensure adherence to IS best practices, identify vulnerabilities, and implement mitigations.
• Disaster recovery planning and testing.

Required Competencies

• Proficiency in Active Directory, Azure, and AWS.
• Expertise in Microsoft Hyper-V virtualization.
• Extensive Microsoft 365 Administration experience.
• Strong expertise in managing Windows Server 2016+ and Win 10/11.
• Experience with Veeam Backup and Replication for data protection and disaster recovery solutions.
• Expertise in managing and optimizing (Pure) SAN technology for storage solutions.
• Proven experience in robust cyber security measures including strategy, threat detection, vulnerability management and incident response.
• Solid networking skills, including configuration and troubleshooting of firewalls, switches, and routers.
• Ability to execute projects from start to finish with minimal supervision.
• This is a hybrid role requiring three days per week in the office and two days working from home.

Required Education and Experience

• Five plus years of experience as System Administrator or similar role.
• Experience developing and maintaining knowledgebases, network diagrams, checklists, and support documentation.
• Experience working with an IT case management or ticketing system (Jira).

Preferred Experience/Competencies

• A willingness to stay updated with the latest technologies and industry trends.
• Ability to adapt to new technologies and systems quickly.
• Project Management / Agile (Jira Service Management/Jira Software)
• Relevant certifications (Microsoft, CompTIA, CCNA, VCP, AWS, CISSP, etc.)

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.