Desktop Support Technician

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• Client in 190+ countries
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• 6000+ Engineers
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• 200+ Enterprise Clients
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  We foster an open, friendly, and supportive growth\-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
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  Start your journey with Excis and grow with us!
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  What You’ll Do:
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  • Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive\/VIP users.
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  • Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
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  • Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk\-up support and new hire onboarding.
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    Requirements<\/h3>

    
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    What You Need:
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    • Minumum 2 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
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    • Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
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    • Excellent customer service, communication, organization, multitasking, and documentation skills.
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    • Fluent in Local language and business level of English 
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    • Preferred: Experience in automotive manufacturing, MCP and\/or A+ certifications, and background in help desk or call center environments.
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      Benefits<\/h3>

      Why Join Us?:
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      At Excis, your work matters. You’ll be part of a dynamic, hands\-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
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      Ready to make a difference and grow your career? Apply now to join Excis in Milwaukee, Wisconsin, US.  and be at the forefront of IT support excellence!
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