Desktop Support Technician (FT) In office- Bradenton

DESKTOP SUPPORT TECHNICIAN

THE COMPANY: 

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION: 

Are you a help desk professional with a desire for continuous growth? Do you have a passion for technology?

As the Desktop Support Technician, you will: 

• Delivers IS support through the management of the desktop support processes
• Provides outstanding customer service to end-users on hardware, software and network problems, questions or issues
• Troubleshoot problems with operating systems, applications, remote access, email, and telephone and wireless issues

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

 THE QUALIFICATIONS: 

• Strong proficiency in database network related fundamentals.
• 2+ years of experience in the IT field supporting 100+ users. 
• 2+ years of demonstrated experience troubleshooting PC desktop issues is required.  
• CompTIA A+ and CompTIA N+ are preferred.  
• Strong time management and organizational skills.
• Must be willing to work occasional evenings and weekends per business needs (on call)

THE PHYSICAL REQUIREMENTS: 

• Must be able to sit, stand, bend, and reach for extended periods of time 
• Must be able to lift, push, pull, carry or otherwise move up to 25 pounds with no support regularly